All eye products and contact lenses boxes that are unopened will gladly be accepted for a return or store credit within 6 months from your purchase date.

To start the process of a return please create a ticket by visiting our support page.  Once we assign you a return authorization number please ship the products back to us at the address provided. 

The buyer will be responsible for return shipping costs to our office in BC. A 15% restocking fee applies to all returns & exchanges unless otherwise specified.

Please note that we are unable to accept returns on opened products due to regulatory issues regarding health issues